FAQ
Got Questions About Our Products?
We’ve gathered the most common questions to help you shop with confidence.
Can my cat play with your dog toys?
Dog toys mainly focus on being able to withstand chewing and pulling, and their materials are relatively hard. Cats, on the other hand, prefer toys that can satisfy the needs of chasing, pouncing, and providing visual and tactile stimulation. Therefore, most dog toys are not suitable for cats. However, our plush dog toys with squeaking sounds are an exception - the faint sounds can precisely trigger the hunting instincts of cats, and the soft texture is also suitable for them to pounce and play, perfectly matching their play preferences.
Are your dog toys safe for dogs?
We use food-grade natural rubber, high-density nylon, high-quality cotton ropes and other safe materials. They have passed authoritative tests by the EU and the US. These toys are non-toxic, easy to chew and do not shed hair. Each toy undergoes strict multi-dimensional tests for material safety, durability and hygiene before leaving the factory, creating a safe and fun play experience for our furry friends.
How long do Fuufome pet toys generally last?
The durability of our Fuufome toys varies depending on the size, breed and chewing habits of the pet. However, our bite force toys are designed with tough and durable materials, capable of withstanding the strongest chewers. We believe your pet will enjoy our toys for a long time!
Which is better for dogs, chewable dog toys or squeaky dog toys?
If you want to satisfy your dog's chewing instinct, clean their teeth, or calm a solitary dog down, chew toys are more practical. They can also alleviate discomfort during the tooth replacement period. If you want to interact with your dog and amuse them, squeaky toys are more suitable, but supervision is necessary to prevent the dog from damaging or ingesting the parts. You can use them together on a daily basis to balance both health needs and play enjoyment.
What should I do if there are any problems with the purchased pet toys?
If there is any problem with the pet toys you purchased, you can handle it quickly by following these steps:
1. Keep the order and photos/videos of the product issues as evidence;
2. Contact the official customer service to describe the problem;
3. If it is confirmed to be a quality issue, you can enjoy free return or exchange;
4. After the returned product is inspected and found to be qualified, a refund will be made to your original payment method within 7 working days.
We value quality and experience. Each toy has undergone multiple-dimensional testing. If you have any questions, please feel free to contact us at any time.
Do you offer any discounts for bulk orders of your toys?
Based on the quantity of your order, we offer a tiered price discount: for a single type of toy with an order quantity of ≥ 50 pieces, you can enjoy the wholesale price.
The larger the order amount, the greater the discount. For detailed quotations, please consult the customer service. Additionally, our current platform also supports combined promotional activities, such as full-price discounts and group-buying offers, which further reduce the procurement cost.
Any question?
You can contact us through our contact page! We will be happy to assist you.

